Working with PM+M has been a genuinely transformational experience for Bury Hospice.

Before the project, our finance processes were heavily manual and time-consuming, with a reliance on spreadsheets and legacy systems that limited our efficiency and visibility.

The team took the time to really understand how we operated and worked alongside us to redesign our processes, not just implement new software. The move to Xero and the wider changes introduced have significantly reduced manual input, improved accuracy, and given us much better access to real-time financial information.

What stood out most was the collaborative approach. The support, training and guidance throughout the implementation ensured our team felt confident and fully onboard with the changes.

We now have a finance function that is far more efficient, controlled and forward-looking, which is vital for an organisation like ours. This transformation has put us in a much stronger position to support the delivery of our services to the local community.

PM+M didn’t just implement a new system, they transformed the way our finance function operates. We now have real-time visibility, improved accuracy and a much more efficient process, allowing us to focus more of our time on supporting the hospice and the community we serve.

We would highly recommend PM+M to any organisation looking to modernise and strengthen their finance function.