
"PM+M is a leading name in the North West finance sector so the team brings some first-class capabilities and insights in relation to payroll. I’m sure they will provide invaluable support to us over the coming months and years."
Lisa Mitchell, Group Finance Director
“Really happy with how things are going, both Reece and Nathan are great – really supportive and helpful. Colleagues love the new payslip format, with more info and having access to payslips ahead of funds hitting their accounts. I was worried about moving to external payroll given we always had in-house, but so far so good.”
Caroline Clayton, Head of Human Resources
Graham & Brown, a prominent interior brand with premises local to PM+M, had traditionally managed its payroll internally. This approach had been effective for many years but did pose some risk due to the reliance on a single individual and many of the procedures involved being quite complex. The company was modernising its products, and the workforce was changing because the machinery wasn’t required in the same capacity. This led to historical administrative procedures becoming obsolete. Recognising these changes, the company saw the benefit of outsourcing their payroll, which would provide additional resources and expertise, ensuring a more efficient and secure process.
How PM+M helped
The PM+M payroll team previously undertook a comprehensive project to recommend several administrative changes aimed at streamlining Graham & Brown’s monthly payroll processes. While some of these recommendations took time to implement, they ultimately facilitated a seamless transition to outsourcing.
We meticulously utilised all available data, which not only improved accuracy but also prompted a thorough data cleansing exercise. This process enabled us to establish various departments and cost centres, significantly enhancing the clarity and efficiency of reporting.
Furthermore, we introduced a modern, user-friendly payslip accessible via a cloud-based portal, ensuring all team members could easily access their payroll information. In addition, we provided detailed guidance on new legislation and best practices, ensuring compliance and optimal payroll management.
The outcome:
- Streamlined processA streamlined process was established for collating payroll data, ensuring efficient reporting to both the finance team and the employees themselves.
- Cost savingsCost savings were achieved by eliminating the need for onsite or bespoke software. Additionally, the risk of payroll disruptions was mitigated, as the bureau’s team of payroll experts ensures continuous coverage, even during employee absences and holidays.
- Peace of mindPeace of mind was ensured by having payroll professionals on hand to provide guidance and clarity around complex legislation.
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