There are a lot of accountancy technology solutions providers out there. What makes us different is that our products and services are designed for the needs of your business. Every business is unique and we offer IT support and software that is tailored to you.
We have worked with over 200 clients for over 20 years, providing a complete range of IT services.
Our highly skilled team of IT professionals and project managers work alongside our accountants, financial experts and business advisers. This means that our technological expertise is informed by our colleagues’ specialist knowledge and an understanding of the issues affecting your business.
We also maintain close partnerships with trusted software developers, including Sage and Access Accounts, as well as leading internet and hosting providers. And using best-of-breed software, we make sure we have the latest and most efficient software for each product area to give you the best possible service.
Our technology team can provide you with a wide range of IT support, including:
We’ll support you throughout the implementation process and help you to transfer any existing data. While we aim to finish the installation in the shortest time possible, we’ll make sure that the process is running smoothly in its entirety. For complete reassurance we run mock tests of the system with you and your key staff to make sure everything is working to your specification. We take care to keep any disruption of your daily activities to an absolute minimum.
What’s more, we provide full staff training and back up support for your new systems. And we’ll always be on hand to help if you need us. Because our systems are all connected, our dedicated team is able to remotely view the software you’re using and solve any problems as they arise, quickly and efficiently. We give all our clients access to our remote support application via Team Viewer, which you can download here.
Thanks to our continuing customer service feedback programme, we know that over 98% of PM+M Technologies customers would be happy to recommend us and over 97% of PM+M Technologies customers agree that their support call was dealt with in a suitable time frame and met their requirements.
We aim to design a package that will serve you well and meet the needs of your business both now and in the future. For more information on how we work, have a look at our approach. We’re always happy to discuss your needs, so get in touch for some over the phone advice or to arrange a free introductory meeting either at our Blackburn and Burnley offices or at a place of your convenience.